Customer/Policyholder Service
General Questions 8:30 a.m. - 4:30 p.m. EST Mon-Thurs
8:30 a.m. - 3:00 p.m. EST Fri
800.418.3280
866.344.1295 (Fax)
Claims
Reporting Anytime Report a Claim Online

866.252.4669 option #1
866.216.2027 (NJ Claims)
888.741.6163 (Existing Claims Fax)
Check Status 8:30 a.m. - 4:30 p.m. EST Mon-Thurs
8:30 a.m. - 3:00 p.m. EST Fri
866.252.4669
Payment Processing & Billing
Pay Your Bill Mail All Payments P.O. Box 629
Mineola, NY 11501
Proof of Timely Payment (PTP) Fax All Products 631.629.3645 (Fax)
Corporate Headquarters
Maidstone Insurance
P.O. Box 229
Mineola, NY 11501